JOB DESCRIPTION: a)Manage the day-to-day responsibilities of the retail and food & beverage concession program. b)Manage the senior staff personnel to achieve departmental and company goals and objectives. c)Develop and manage annual income and operating budgets. d)Negotiate all contract service agreements. e)Establish and maintain positive relationships with merchants, the Airport Authority and airport stakeholders. f)Work with the leasing team to maintain occupancy level and meet required ACDBE goals. g)Ensure the implementation and management of the property Risk Management Program.
RESPONSIBILITIES: a)Develop and facilitate the attainment of property goals and objectives. b)Lead the staff to the accomplishment of their departmental goals. c)Ensure the successful implementation of the Specialty Leasing Program. d)Ensure the successful implementation of the Street Pricing Program. e)Work closely with the construction manager to ensure all tenant projects are completed in accordance to established schedules. f)Supervise marketing and customer service activities. g)Serve as day-to-day liaison with Airport Authority staff and manage compliance with all contract requirements. h)Maintain compliance with all LDBE and ACDBE requirements. i)Maintain timely and effective communications with the corporate office. j)Facilitate monthly meetings and reporting with the corporate office and the Airport Authority to provide updates on finances, leasing, construction, operations, marketing and specialty leasing. k)Manage accounts receivable at the minimum level possible. l)Serve as a key member on the Risk Management Team. m)Participate in the Manager on Duty Program. n)Manage the property in accordance to FAA and airport Rules and Regulations.
SPECIAL SKILLS: a)Strong personnel management skills. b)Excellent organization and time management skills. c)Excellent communication skills, both written and spoken. d)Proficient computer skills including MS Outlook, Excel, Word and PowerPoint. e)Accounting and budgeting skills. f)Public relations, advertising and marketing skills and techniques. g)General leasing knowledge. h)Knowledge of construction and facility maintenance program. i)Basic knowledge of Loss Prevention, Safety, and security.
EDUCATION and EXPERIENCE REQUIRED: a)Bachelor’s degree. b)Professional property management certifications (such as CPM or CSM) are desired. c)Ten years experience in retail property management, or equivalent experience.